Production/Shipping Times and Status Checks
Estimated Lead Time
|MK-15 Garand Thumb IDC
|MK-17 Mod 1 Gungnir
|MK-17 Mod 0 Tyrant 22
|MK-18 Mod 1 Mjölnir
|Special finishes and other non-standard items/services will add to production times.
|Upgraded Carbon Fiber Barrel
* After receipt of your FFL (where necessary) and payment
** Additional time on-top of estimated production/shipping time
Due to limited availability of certain components, supply chain, and global material delays certain builds may experience delays behind the shipping times listed here.
At the time of ordering, please discuss any specific deadline regarding your project, and we will determine if the deadline is realistic prior to proceeding. Any production time estimates we provide are our best guess and are subject to change based on availability of parts, current workload or unforeseen problems.
For rifles orders, production time can vary depending on the specifications and accessories. We will do our best to give you a more precise estimate at the time of your order based on the specifications. If we cannot procure all accessory items by the time your project is ready to ship, we will ship the otherwise completed project and backorder those accessories items unless instructed to do otherwise.
At SWORD, we are dedicated to providing you with high-quality commercial products. We want to inform you that our products are crafted in product batches, which may impact the delivery timeline of your order in relation to the estimated timeline provided during your purchase. Here are some key details to keep in mind:
Batch Production: Our commercial products are meticulously manufactured in batches to maintain quality and efficiency. As a result, your order may be fulfilled ahead of or behind the initially estimated production timeline.
Varied Delivery Times: While we strive to meet the estimated delivery times, please be aware that your order could arrive earlier or later than the initial projection due to our batch production system. This approach is in place to ensure the exceptional quality of our products.
Quality Assurance: Every product undergoes thorough quality checks to meet our high standards, guaranteeing that your order, whenever it is delivered, will uphold the SWORD commitment to quality.
Communication: In the event of significant changes to your order’s delivery timeline, we will keep you informed through email notifications or direct communication with our customer support team. Customer Support: If you have any questions or concerns about your order’s delivery timeline, our dedicated customer support team is available to assist you. Please feel free to contact us at email@example.com.
We appreciate your understanding and patience as we strive to provide you with the best products. Your satisfaction is our top priority, and we are determined to deliver quality commercial products, even when timelines vary due to our batch production process. Thank you for choosing SWORD. Your trust in us is highly valued, and we look forward to serving your needs with excellence.
We are always trying to allocate our customer service resources as best possible to ensure the timeliest delivery. For this reasons, we must ask you to refrain from placing calls or emails requesting status checks or delivery dates on pending orders. You will be notified by email when the order has shipped. Your cooperation will ensure a faster delivery for all customers. To change or add to your order, please call or email firstname.lastname@example.org
For drop-ship orders placed through our distributors, please contact the distributor directly. We provide them with notices about product availability and shipping that may be of help. Moreover, because the distributor is our actual customer for these transactions, we cannot readily track individual drop-ship orders in our system. Thank you for your understanding.